Cancellations and Replacements:
  • If I demand a substitution, when will I get it?

    Visit My Orders to check the status of your substitution.In many areas, the substitution thing is conveyed to you at the time of pick-up. In every single other location, the substitution is started after the initially delivered thing is gotten. Kindly browse the SMS and email we send you for your swap demand for additional details.

  • What to do in the event that I have an issue with my product after the bring time frame back?

    You can connect with the company to claim the guarantee/warranty for your item (any place applicable).

  • When is the return of a product possible?

    For a short period, the return is not available on our website. In a few cases replacement is available:

    • In case of wrong delivery of the product or any kind of damage/defective product sent to you by the company by mistake.
    • At the point when any damage is caused during the delivery by the courier service.
    • When everything is present from the bundle you've gotten including sticker prices, marks, unique pressing, complimentary gifts and adornments.
    • If you have not used the product and it is as new.
    • If you have the bill while replacement of the product.
  • When is a return of a product not possible?

    The return of the product(s) is not possible in the accompanying cases:

    • At the point when a thing is harmed as a result of utilization or when it isn't in a similar condition as you got it
    • At the point when any consumable thing has been utilized or installed
    • When anything is absent from the bundle you've gotten including sticker prices, names, unique pressing, complimentary gifts and frill
    • At the point when things are altered or have missing sequential numbers
  • Would I be able to change the location for the pick-up the item(s) in my order?

    On the chance that the pin code of the new location is serviceable for pick-up, the location can be changed while making the return. The location can't be changed on the off chance that the new location isn't serviceable.

  • What is the pickup cycle?

    When your substitution or exchange demand is accepted, the pickup of the initially delivered item will be booked. An SMS with more details will be sent to youupon the arrival of the pickup.
    In situations where pickup administration isn't availablefrom the courier service co-ops at your area, you might be approached to transport the item back to the company within 30 days of the return related email being sent to you.

  • Would I be able to cancel my cancellation request?

    When an order is cancelled, we can’t fix this. You should replace the order yourself.

  • How lengthy does it take to drop an order?

    Scratch-off (cancellation) of the product(s) in order happens quickly if the order hasn't been shipped by thecompany. On the off chance that your request has beensent, it will be dropped when the dispatch service affirms that the shipment is being come back to the company. Orders from specific categories can't be dropped following 24 hours, if you don't mind, check the item page for additional details.

  • How would I cancel my order which is as of now in progress?

    We begin gaining ground inside a couple of hours of your order. Incase for unexpected conditions, you need to cancel your in-preparing order, write to info@lb-estore.com with your total order number.

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